March 2026 (published: 13.03.2026)
Number 1(64)
UDC 334.02
DOI 10.17586/2310-1172-2026-19-1-129-138
Prospects for implementing management information systems
in knowledge-intensive organizations in the manufacturing sector
Reference for citation: Orlova O.P., Sergeeva I.G. Prospects for implementing management information systems in knowledge-intensive organizations in the manufacturing sector. Scientific journal NRU ITMO. Series «Economics and Environmental Management». 2026. № 1. Р. 129-138. DOI: 10.17586/2310-1172-2026-19-1-129-138.
Abstract. The continuously growing market for product lifecycle management systems, the increasing number of knowledge-intensive organizations, and the need to reduce costs make this research topic relevant. The objective of this study is to determine the prospects for the implementation and use of product lifecycle management (PDM) and product data management (PLM) information systems in knowledge-intensive organizations. This study focuses on knowledge-intensive organizations developing innovative products based on scientific research and complex engineering solutions. The subject of the study is the implementation and use of PLM (Product Lifecycle Management) and PDM (Product Data Management) information systems in these organizations, including the specifics of adaptation, integration, organizational changes, economic effects, and development prospects. The study examined Russian and international sources, analyzed the activities of various knowledge-intensive organizations, and processed the results of an expert survey of knowledge-intensive organization representatives. A comparative analysis of the characteristics of knowledge-intensive organizations that consume PDM/PLM systems was conducted, facilitating the selection of a system for implementation in a knowledge-intensive organization and identifying the target audience for system manufacturers. The prospects for implementing product lifecycle management systems are examined and the risks identified, taking into account the unique characteristics and limited resources of knowledge-intensive organizations. The identified characteristics of knowledge-intensive organizations, related to the complexity and innovativeness of the products being developed, the high proportion of research and development work, and security and intellectual property protection requirements, limit the implementation of the studied systems in knowledge-intensive organizations. Successful implementation of PDM (product data management) and PLM (product lifecycle management) systems in knowledge-intensive organizations, in addition to selecting and installing suitable software, requires a profound organizational transformation focused on change management, systematization, and data utilization. The practical value of the study lies in the potential application of its results by knowledge-intensive organizations and specialized software developers to determine the implementation directions for PDM and PLM systems.
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Keywords: product lifecycle management systems, PLM, product data management systems, PDM, knowledge-intensive organizations, R&D, engineering data management, digital transformation, organizational change.
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