About the issue
MARCH 2011 (published: 01.03.2011)
Home > Issue > Customer focus - the key to the success of the catering.
Customer focus - the key to the success of the catering.
Maksimova M.А., Pelenko O.V.
In a competitive and dynamic development of market relations, catering and restaurant business in general, need creative development and introduction of new technology services, customer focus and satisfaction of its needs, as is the basic condition for success. Loyalty to clients and their preferences for services provide the company's economic success in the market supply.
Read the full article
catering business, customer focus, competitiveness, public catering
191002, St. Petersburg, street. Lomonosova 9, office. 2132
Information 2007-2018, All rights reserved
Department of Internet Solutions NRU ITMO © 2013