Scientific journal NRU ITMO
Series "Economics and Environmental Management"
Registration certificate ЭЛ № ФС 77 – 55411 от 17.09.2013
registered by the Federal Inspectorate Service for Communication, Information Technologies and Communication Media

December 2014 (published: 09.12.2014)

Number 4(19)

Home > Issue > Analysis of innovative control systems in servise industries

UDC 338.3; 658.5

Analysis of innovative control systems in servise industries

Mohamed Saad Lamiaa, Chudesova G.P.

Today, service industries - a complex system with a lot of staff, supporting the company in operation every day. To all parts of the work clearly and coherently, businesses need a simple and effective management systems. This article provides an analysis of innovative control systems on the service industries using balanced scorecard.
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Keywords: service, innovation, management.

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