Scientific journal NRU ITMO
Series "Economics and Environmental Management"
Registration certificate ЭЛ № ФС 77 – 55411 от 17.09.2013
registered by the Federal Inspectorate Service for Communication, Information Technologies and Communication Media

June 2021 (published: 19.05.2021)

Number 2(45)

Home > Issue > ERP-systems As a Strategic Management Tool

UDC 65.011.56

ERP-systems As a Strategic Management Tool

Klochkova A.V., Orlova O.P.

The article discusses the role of ERP information systems commonly used today in strategic management. The existing definitions of the ERP-system are given, both in terms of the functions performed by it and its significance in the implementation of the organization's strategy. The history of ERP-systems, the essence of MRP and MRP-II information systems as bases for ERP-system creation and their importance in organization management are described. The main stages of formation of the world market of ERP-systems are outlined: development and services for their implementation. The structure of the ERP-system, its basic and extended elements and their functional purpose are discussed in detail. The main advantages and disadvantages of the ERP-system in the context of organization management are described. The directions of positive impact of the information system implementation on the organization's activities are indicated. The requirements to be met by the information system considered by the organization as a strategic management tool are defined. The following characteristics show that the ERP-system implementation is necessary for the organization, and on the basis of which criteria the company management should decide on the implementation and use of this information system. Factors affecting the effectiveness of the ERP-system application in the organization's activities are indicated, as well as the principles of quantitative and qualitative assessment of the effectiveness of the ERP-system use as a strategic management tool are described. The dynamics of the Russian market of ERP-systems is considered, its main subjects are identified: Russian and foreign developers of ERP-systems. The main trends in the development of the domestic market of ERP-systems are shown: import substitution, improvement and individualization of systems, the use of cloud technologies and artificial intelligence, due to the pandemic transition to remote work. Barriers to the transition of Russian organizations from the use of foreign ERP-systems to domestic ones are identified. The leaders of the Russian market of ERP-systems are presented, as well as a forecast of further development of the market.
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Keywords: ERP, ERP-system, strategy, strategic management, information system, organization.

DOI 10.17586/2310-1172-2021-14-2-134-142

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